Refund and Returns Policies

Refund and return Policy

Cellquip Ltd is an importer and distributor of batteries in New Zealand. We do not offer any direct guarantee on the product we supply but will assist with any offered by the manufacturer.

As distributors only, we are not responsible for compensation arising from faulty product supplied by us.

Please contact us if you have any issue with products purchased from "us" and we do our best to assist you with a solution.

There is no warranty offered on batteries once they have left our control and any issues arising must be reported to us immediately upon reciept of goods.



For all product distributed by Celltown we will fullfill our obligations under the Consumers Act.

You can contact us directly for any issues that arise from products we sell.

On faulty goods there is a "return to base" policy in which all goods are to be sent back at the purchasers own cost. Depending on the circumstances we may chose to refund the freight costs where applicable and on a case by case basis.

Thank you.

The management, Celltown.